A resource is valuable and rare but neither difficult to imitate nor without substitutes. This should enable the firm to attain ____________.

A resource is valuable and rare but neither difficult to imitate nor without substitutes. This should enable the firm to attain ____________.  A....

All of the following are examples of socially complex organizational phenomena EXCEPT:

All of the following are examples of socially complex organizational phenomena EXCEPT:  A. a firm's culture B. complex physical technology C....

A variety of firm resources include interpersonal relations among managers in the firm, its culture, and its reputation with its suppliers and customers. Such competitive advantages are based upon ____.

A variety of firm resources include interpersonal relations among managers in the firm, its culture, and its reputation with its suppliers and customers....

A crash R&D program by one firm cannot replicate a successful technology developed by another firm, when research findings cumulate. This is an example of ____________.

A crash R&D program by one firm cannot replicate a successful technology developed by another firm, when research findings cumulate. This is an...

A competitive advantage based on inimitability can be sustained for at least some time if it has the following characteristics:

A competitive advantage based on inimitability can be sustained for at least some time if it has the following characteristics:  A. psychographic...

For a resource to provide a firm with the potential for a sustainable competitive advantage, it must have four attributes. Which of the following is not one of these attributes?

For a resource to provide a firm with the potential for a sustainable competitive advantage, it must have four attributes. Which of the following is...

_________ are the competencies or skills that a firm employs to transform inputs into outputs.

_________ are the competencies or skills that a firm employs to transform inputs into outputs.  A. Tangible resources B. Organizational capabilities C....

Apple combines and packages proven technology in new and innovative ways. This is an example of its use of ____________.

Apple combines and packages proven technology in new and innovative ways. This is an example of its use of ____________.  A. tangible resources B....

Typically embedded in unique routines and practices that have evolved and accumulated over time such as effective work teams is which of the following:

Typically embedded in unique routines and practices that have evolved and accumulated over time such as effective work teams is which of the following:  A....

In the resource-based view of the firm, examples of tangible resources include:

In the resource-based view of the firm, examples of tangible resources include:  A. financial resources, human resources, and firm competencies B....

The three key types of resources that are central to the resource-based view of the firm are:

The three key types of resources that are central to the resource-based view of the firm are:  A. tangible resources, intangible resources,...

The resource-based view (RBV) of the firm combines two perspectives:

The resource-based view (RBV) of the firm combines two perspectives:  A. the primary and support activities of the firm B. the interrelationships...

In a retail service industry, which of the following is not a primary value-chain activity?

In a retail service industry, which of the following is not a primary value-chain activity?  A. purchasing goods B. operating stores C. partnering...

A marketing department that promises delivery faster than the ability of the production department to produce is an example of a lack of understanding of the _____________.

A marketing department that promises delivery faster than the ability of the production department to produce is an example of a lack of understanding...

For firms such as CarMax, information systems have been a source of competitive advantage. Their proprietary information system captures, analyzes, interprets, and disseminates information about all cars on the CarMax lot. Which of the following can be attributed to this information system?

For firms such as CarMax, information systems have been a source of competitive advantage. Their proprietary information system captures, analyzes,...

Although general administration is often viewed only as overhead expense, it can become a source of competitive advantage. Examples include all of the following EXCEPT:

Although general administration is often viewed only as overhead expense, it can become a source of competitive advantage. Examples include all of the...

According to value-chain analysis, which of the following would be considered part of the general administration in a firm?

According to value-chain analysis, which of the following would be considered part of the general administration in a firm?  A. human resource...

Human resource management consists of activities involved in the recruiting, hiring, training, development, and compensation of all types of personnel. It supports _______________.

Human resource management consists of activities involved in the recruiting, hiring, training, development, and compensation of all types of personnel....

Which of the following lists consists of support activities?

Which of the following lists consists of support activities?  A. human resource management, technology development, customer service, and procurement B....

Which of the following is a support activity?

Which of the following is a support activity?  A. inbound logistics B. technology development C. operations D. customer service Answer:...

Customer service includes ________.

Customer service includes ________.  A. product promotion B. parts supply C. product distribution D. procurement of critical supplies Answer:...

________ is/are associated with collecting, storing, and distributing the product or service to buyers. They consist of warehousing, material handling, delivery operation, order processing, and scheduling.

________ is/are associated with collecting, storing, and distributing the product or service to buyers. They consist of warehousing, material handling,...

XYZ Corp. is focusing on the objective of low-cost, high quality, on-time production by minimizing idle productive facilities and workers. The XYZ Corp. is taking advantage of a __________ system.

XYZ Corp. is focusing on the objective of low-cost, high quality, on-time production by minimizing idle productive facilities and workers. The XYZ Corp....

Which of the following is not an advantage of Just-In-Time inventory systems?

Which of the following is not an advantage of Just-In-Time inventory systems?  A. reduced raw material storage costs B. minimized idle production...

Which of the following examples demonstrates how successful organizations manage their primary activities?

Which of the following examples demonstrates how successful organizations manage their primary activities?  A. Motorola has revised its compensation...

Advertising is a __________ activity. Supply of replacement parts is a __________ activity.

Advertising is a __________ activity. Supply of replacement parts is a __________ activity.  A. support; primary B. support; secondary C....

In assessing its primary activities, an airline would examine ___________.

In assessing its primary activities, an airline would examine ___________.  A. baggage handling B. employee training programs C. criteria...

Inbound logistics include:

Inbound logistics include:  A. machining and packaging. B. repair and parts supply. C. warehousing and inventory control. D. promotion and...

In value-chain analysis, the activities of an organization are divided into two major categories of value activities: primary and support. Which of the following is a primary activity?

In value-chain analysis, the activities of an organization are divided into two major categories of value activities: primary and support. Which of...

Which of the following is NOT a limitation of SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis?

Which of the following is NOT a limitation of SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis?  A. Organizational strengths may...

Which of the following statements about strategic groups is FALSE?

Which of the following statements about strategic groups is FALSE?  A. Two assumptions are made: (1) no two firms are totally different, (2)...

Strategic groups consist of ________________.

Strategic groups consist of ________________.  A. a group of top executives that makes strategies for a company B. a group of firms within...

In the value net analysis, complementors are _________________.

In the value net analysis, complementors are _________________.  A. firms that produce substitute products B. customers who compliment the...

The value net is a game-theoretic approach that _____________.

The value net is a game-theoretic approach that _____________.  A. extends the value chain analysis B. is a way to analyze all the players...

How do infomediaries and consumer information websites increase the intensity of competitive rivalry?

How do infomediaries and consumer information websites increase the intensity of competitive rivalry?  A. by shifting customers away from issues...

In general, the threat of substitutes is heightened because the Internet ____________.

In general, the threat of substitutes is heightened because the Internet ____________.  A. introduces new ways to accomplish the same task B....

Supplier power has increased because of the Internet for all of the following reasons EXCEPT:

Supplier power has increased because of the Internet for all of the following reasons EXCEPT:  A. the growth of new Web-based businesses has...

Incumbent firms may enjoy increased bargaining power because the Internet ___________.

Incumbent firms may enjoy increased bargaining power because the Internet ___________.  A. focuses marketing efforts on end users B. diminishes...

End users are not ____________.

End users are not ____________.  A. the final consumers in a distribution channel B. usually the C in B2C C. likely to have greater bargaining...

Because the Internet lowers barriers to entry in most industries, it ________.

Because the Internet lowers barriers to entry in most industries, it ________.  A. decreases the threat of new entrants B. increases the threat...

Exit barriers do not arise from ________.

Exit barriers do not arise from ________.  A. specialized assets with no alternative use B. governmental and social pressures C. strategic...

The most intense rivalry results from _____________.

The most intense rivalry results from _____________.  A. numerous equally balanced competitors, slow industry growth, high fixed or storage...

Firms would be most likely to face intense rivalry with competitors when they _________.

Firms would be most likely to face intense rivalry with competitors when they _________.  A. are in a high growth industry with low fixed costs B....

Threat of substitute products comes from ____________.

Threat of substitute products comes from ____________.  A. other companies in the same industry B. foreign companies which can use cheap labor...

A supplier group would be most powerful when _________.

A supplier group would be most powerful when _________.  A. there are many suppliers B. there are few substitute products C. there is a low...

In the Five-Forces model, conditions under which a supplier group can be powerful include all the following EXCEPT:

In the Five-Forces model, conditions under which a supplier group can be powerful include all the following EXCEPT:  A. lack of importance of...

The bargaining power of suppliers is enhanced under the following market condition:

The bargaining power of suppliers is enhanced under the following market condition:  A. no threat of forward integration B. low differentiation...

New communication technology can impact seemingly unrelated industries such as the airline industry. This would be an example of a ______________.

New communication technology can impact seemingly unrelated industries such as the airline industry. This would be an example of a ______________.  A....

The bargaining power of suppliers increases as ____________.

The bargaining power of suppliers increases as ____________.  A. more suppliers enter the market B. importance of buyers to supplier group...

Buyer power will be greater when _______.

Buyer power will be greater when _______.  A. the products purchased are highly differentiated B. there are high switching costs C. the industry...

The bargaining power of the buyer is greater than that of the supplier when __________.

The bargaining power of the buyer is greater than that of the supplier when __________.  A. volume of purchase is low B. threat of backward...

An automobile manufacturer acquires a rental car company. This is an example of _____.

An automobile manufacturer acquires a rental car company. This is an example of _____.  A. backward integration B. economies of scale C. forward...

Which of the following would be an entry barrier?

Which of the following would be an entry barrier?  A. large economies of scale B. low switching costs C. easy access to raw materials D....

Product differentiation by incumbents act as an entry barrier because __________.

Product differentiation by incumbents act as an entry barrier because __________.  A. new entrants cannot differentiate their products B. incumbents...

The threat of new entrants is high when there are _______.

The threat of new entrants is high when there are _______.  A. low economies of scale B. high capital requirements C. high switching costs D....

Which of the following firms would likely pose the least competitive threat?

Which of the following firms would likely pose the least competitive threat?  A. a firm in the same industry and in the same strategic group B....

Which is considered a force in the Five-Forces model?

Which is considered a force in the Five-Forces model?  A. increased deregulation in an industry B. the threat of government intervention C....